TERMS & CONDITIONS
Fire & Security Systems CC

These Terms and Conditions govern your use of this website and the fire protection, detection, suppression and security services provided by Fire & Security Systems CC (Dragon Fire Systems C.C. trading as above, Reg. No. 2005/097033/23). By using our website, requesting a quote, or engaging our services, you agree to these terms.

We provide professional fire and security engineering services including, but not limited to:

• Fire detection and alarm systems
• Sprinkler, deluge and foam systems
• Gas suppression systems
• Fire equipment supply, servicing and maintenance
• Access control, CCTV and integrated security systems
• Fire risk assessments, evacuation plans and training

All work is carried out by SAQCC certified technical staff in accordance with applicable SABS standards, local authority requirements and industry best practice.

• Payment terms are as stated on your quotation or invoice
• Unless otherwise agreed, a deposit may be required before materials are ordered or work commences
• Invoices are payable within 30 days of date of invoice unless otherwise stated
• Late payments may incur interest at the rate permitted by law
• We reserve the right to suspend services for overdue accounts

You agree to:

• Provide safe and reasonable access to the site for our staff and vehicles
• Supply accurate site information, drawings and specifications where required
• Obtain necessary permissions from landlords, body corporates or authorities
• Notify us of any hazards, asbestos, live services or restricted areas on site
• Ensure a responsible person is available on site during installations where required

Cancellation or variation of an order must be submitted in writing. You may be liable for costs already incurred, including materials ordered, labour mobilised and third-party charges. We reserve the right to vary the scope or price if unforeseen conditions are discovered on site.

To the fullest extent permitted by law:

• Our liability is limited to the value of the specific contract or invoice giving rise to the claim
• We are not liable for indirect, consequential or special damages including loss of profit, business interruption or data loss
• We are not liable for delays caused by events beyond our reasonable control (force majeure)
• Nothing in these terms limits liability that cannot be excluded under the Consumer Protection Act or other applicable law

Website content is provided for general information only. We endeavour to keep information accurate but do not warrant that the website is error-free or continuously available. You may not copy, reproduce or misuse website content without our written permission.

Your use of our services is also governed by our Privacy Policy, which explains how we handle personal information in accordance with POPIA.

We may update these Terms and Conditions from time to time. The updated version will be posted on this page with a revised date. Continued use of our website or services after changes constitutes acceptance of the updated terms.

These terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the courts of South Africa, unless otherwise agreed in writing.